Your service provided a very quick turnaround, worked within all my deadlines, was always in communication with me and was able to offer me very sound advice about suitable formats and such matters with which I was unfamiliar. Although I know your team member was likely busy with other work commitments, she made corrections and returned my work within hours, once late at night, to ensure that I had the document when I had a short response time. This was very reassuring when I was stressed about timeframes for which I am very grateful to her. The completed document was professional and compiled with all the requirements I had to work with. I was going to ask you to let her know how happy I was with her work and am pleased that you have asked me for a formal response. I hope she will be available when the document is reformatted next year.

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