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SECTION 1: Secretary.com.au
SECTION 2: TRAINING
SECTION 3: SECRETARY.COM.AU FRANCHISE
SECTION 4: THE NEXT STEP... SECTION 1: Secretary.com.au Secretary.com.au is an off-site outsourcing agency providing administrative and secretarial solutions to individuals and businesses; locally, nationally and internationally. Secretary.com.au Pty Limited is an Australian owned company developed in 1997. Secretary.com.au provides individuals, small to medium sized companies, not-for-profit organizations and large corporates with an outsourcing alternative for their administrative needs. Outsourcing is one of the fastest growing industries in the World. With the ever changing technological advances, you can be anywhere, anytime doing business. In some industries now, there is no need to have a shop front, and businesses are turning to outsourcing agencies (like Secretary.com.au) to assist them with their administrative requirements, cost cutting and assistance with streamlining their businesses. Secretary.com.au offers all forms of administration; from small typing jobs, transcription services, web research, document formatting and database management; to running all aspects of a business. What makes Secretary.com.au different to other traditional personnel agencies?
2. Why has Secretary.com.au been so successful? Secretary.com.au prides itself on its reputation of providing quality work with a “can do” attitude and ensuring that all clients’ expectations are met.
Click here to see Sharon's Biography.
4. Why do businesses outsource their secretarial needs? Outsourcing is a viable cost effective alternative to employing and training staff, paying holiday, sick or annual leave entitlements, superannuation contributions, workers compensation insurance or any other employment expenses and can sometimes even be cheaper than recruitment. Outsourcing enables an organisation to have its administrative work done by qualified personnel who have experience and expertise in doing the work required in the timeframe given; after all, all business owners or those working in business cannot be expected to be experts in all areas, nor have the time to complete tasks that are vital to the operation of their business(s). It provides an opportunity for businesses to focus on what they are good at.
5. Why is outsourcing secretarial work a growing industry? Businesses are cutting costs and therefore reducing administrative positions. Businesses are overstretched and time poor. Most business operators are required to be much more skilled these days and the expectations placed on them are high. They take care of most of their own daily correspondence, quotes and emails…..it is the more specialised or time consuming jobs that require the extra support. By outsourcing this work it becomes much more cost effective. It also guarantees a high quality of work finished on time and most importantly, it takes the stress away from running a business and allows businesses to focus on what they are good at!
SECTION 2: TRAINING 6. What is included in the Operations Training (Day 1)? Following is a list of topics that will be addressed in your Operational training:
Secretary.com.au reserves the right to alter this program without notice.
7. What is included in the MYOB Training (Day 2)? Following is a list of topics that will be addressed in your MYOB training:
Secretary.com.au reserves the right to alter this program without notice.
8. What is included in the Business & Marketing Training (Day 3)? How to run a successful and effective home office business including:
Secretary.com.au reserves the right to alter this program without notice.
9. I have MYOB experience, do I need to do the MYOB training? You will be required to demonstrate your experience, based on the training offered by Secretary.com.au. There will be no reduction in the training fee if you do not attend the MYOB component of the course.
10. When is the next course available to me? Courses will be run on demand. When your application has been successful, Secretary.com.au will advise you of the dates of the upcoming courses. The training fees will be required to be paid in full prior to you attending a course. It is the responsibility of the Franchisee to get to and from the training courses on offer. Please ensure you consider this additional expense prior to signing any agreements.
SECTION 3: SECRETARY.COM.AU FRANCHISE A franchise is a system of distributing goods and services in which one organisation (the franchisor) grants the right to another (the franchisee) to produce, sell or use its developed product, service or brand. It is a well developed and proven business and product system that has proven marketable brand awareness.
12. What is a Secretary.com.au franchise? A Secretary.com.au franchise is the opportunity to manage your own business whilst utilising the Secretary.com.au proven business & service system with well recognised branding. You will enjoy the security of a proven business model and ongoing support. You will have the formulas, material and training to grow a successful business. It also enables you the opportunity to utilise the collective knowledge of the group and to offer other administrative professional’s an opportunity to work with you as independent contractors.
13. What is the process for Franchise enquiries? Please click here to download the Franchise Flowchart.
14. What is included in the Secretary.com.au business model? The following is a list of what you get with the Secretary.com.au Franchise system.
15. What type of support can I expect? After your initial comprehensive training, you will receive ongoing support in the following ways:
16. How will I generate leads? There are many ways to generate leads. The Business & Marketing training incorporates lead generation skills and tips to enable you to develop your marketing campaign. There will also be incentives in place to obtain leads directly from the Franchisor (conditions will apply).
17. How much money can I expect to make? How hard are you prepared to work? The minimum financial benchmark within this franchise system is $3,000 per month averaged over 3 consecutive months. Disclaimer The above figure is only an estimate of what secretary.com.au expects a franchisee to achieve. Performances will vary between locations and operators and these figures are in no way a warranty of future performance. There is no guarantee that a potential franchisee will achieve the same results as contained in those figures and nor is it intended that a franchisee should rely on them as a projection. A potential franchisee is required to make his/her own inquiries and investigations and is to satisfy himself/herself as to the potential sales income, costs and gross/net profits of the relevant franchise. Your performance will depend upon a range of factors including your personal commitment to the business, your business skills and aptitude, your compliance with the Secretary.com.au system, the level and quality of customer service, your willingness to utilise marketing programs of the Franchisor, the prevailing economic climate and general business conditions and local competition.
18. Are there any minimum standards or requirements? All Franchisees must comply with the SCA minimum standards, which include (but are not limited to):
19. What is a “skills based network” and how can it help me? A “skills based network” is a network of individuals who have registered their interest to work as independent contractors for franchisees. When you get too much work on and require specific skills for a particular job, the Secretary.com.au “skills based network” will be your primary source of contractors. There will be no need to advertise for contractors as your business grows, as this resource is already registered.
20. Do I need to have a Pty Limited company or can I operate as a sole trader? A minimum requirement is that you hold an ABN. If you require further advice on what is the best legal and taxation structure for your business, please seek independent legal and financial advice.
21. What equipment do I need at home to start the business? Minimum Equipment Required:
22. What other costs are there to start my Franchise? To start your business, you will have the following associated costs: Franchise Fee – Although there is no upfront fee, an Installment Plan can be arranged (conditions apply) Business Registration Business Cards – supplied by Secretary.com.au Please also consider the following (if applicable) PO Box
23. What is included in the 8% management fee:
24. Can I get work from anywhere? Each Franchisee will be granted a Marketing Territory. The Franchisee must not market or promote the Business or the Services outside of its Territory; however if the Franchisee obtains referral work outside of the Marketing Territory, this can be accepted.
25. If I’m currently employed or can only work a few days a week, can I run this business? A Franchisee is expected to work in the business full time. For an initial changeover period, we allow this to happen to assist with your cashflow.
26. Is there a contractual period? The initial Contractual period is 3 years / 36 months with a further 3 years / 36 months available subject to usual T&C.
27. Can I sell the business before the contractual period is over? Yes, please refer to the Franchise Agreement for more details (following application).
28. What happens at the end of the contractual period? At the end of the contractual period, you can apply for another 3 year contractual term. Fees and conditions will apply.
Section 4: The next step… 29. I want to proceed to the next step, what do I do? To make a Franchise Enquiry, please fill in the Application/Enquiry Form and Confidentiality Agreement and fax it to 1300 886 993. Click here for the Application/Enquiry Form |
